Customer Care

Welcome to the SeaSucker Down Under Customer Care Menu

Please select from the following options from the right hand side menu. 

  1. About Us - The SeaSucker Down Under 5 year journey.
  2. Customer Reviews - What our customer's have said about the quality of our products and services.
  3. Product Warranty - How to find warranty information for a specific product and general product warranty overview.
  4. Privacy Policy - The information we collect and how we protect it.
  5. Payment Policy - Details our payment options, our preferred payment gateway providers and describes the checkout process.
  6. Shipping Policy - Our terms and conditions regarding our "FREE Shipping for orders over $200" and other shipping information.
  7. Returns Policy - Our terms and conditions regarding our "30 Day Money Back Guarantee" and returns process.
  8. Creating an Online Account - The benefits of creating a Gear Campus optional online account for new and potential customers.
  9. Checkout Process - Describes the checkout process. 
  10. Order Status - Details the steps in the SeaSucker Down Under online ordering process for customers who have created an online account.